FAQ
You can find our shipping and return policies below. Thank you for your purchase. If you need to contact us directly, please email us at livinintherock@gmail.com.
Thank you!
Return Policy
Shipping Cost
How are refunds and returns handled?
Returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.
However, in case of a damaged product or a manufacturing error, free replacement or a refund if you contact Printify within 30 days of product delivery. Please get in touch with Printify using the “Submit issue” form that comes with your order and provide a clear photo showing the issue.
If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.
How much does shipping cost?
Shipping is free. There is no shipping charge. If outside of the country charges may apply and is not negotiable by Livin in the rock.